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Two-step verification: Keeping your LiveWell account safe and secure

Each time you sign in to your account, we’ll ask you to use two-step verification as an extra layer of security. In addition to your username and password, you’ll enter a one-time use security code that helps us verify your identity.

If you have questions about LiveWell and two-step verification, find answers in our Help Center.

COVID-19: vaccine answers and how to find care

You'll find COVID-19 vaccine news and distribution updates, including when you can get vaccinated, on our Vaccine Information page. If you think you’ve been exposed to COVID-19 or are experiencing symptoms, start with our symptom checker in Self-Scheduled Care when you log in, and learn more in our Resource Center.

Visitor Guidelines

To keep everyone safe, we may limit the number of visitors at our locations. Find guidelines to help plan your visit.

Need additional assistance?

If you need help using LiveWell, visit our FAQ or contact us.

If you have a billing, payment or insurance question, visit your health care system:
Advocate Billing FAQ | Aurora Billing FAQ

Language Assistance Services

Language assistance services are available free of charge during your Advocate Aurora Health visit. Just ask and assistance will be provided. Click here to learn more.

On the go? Get the LiveWell app
LiveWell makes managing your health and wellness even easier. With the app, you'll find more ways to live well on the go – message your primary care provider, get test results, practice guided meditation and more. Select the iOS App Store or Android Google Play button below to download.